Privacy Policy

We collect only the data needed to answer your inquiry, provide and secure your service, handle payments and meet applicable legal obligations. The email draft on our contact page stays in your browser until you choose to send it through your own email provider.

1. Data we collect

• account and contact details you provide;
• billing, invoice, payment status, and tax-related information;
• service records such as server identifiers, IP allocations, configuration notes, and support history;
• technical logs needed for security, operations, abuse prevention, and troubleshooting;
• website analytics and browser data where configured;
• abuse reports, legal notices, and related correspondence.

2. How we use data

We use data to respond to inquiries, process orders, provision services, operate infrastructure, provide support, prevent abuse, enforce policies, secure accounts, handle billing, comply with legal obligations, and improve the website. We do not sell personal data.

3. No routine content monitoring

BryskBits does not routinely inspect, screen, or monitor customer content or traffic solely to determine legality. We may investigate or act when responding to credible abuse reports, protecting the network, investigating incidents, enforcing terms, complying with applicable law, or responding to legally valid requests.

4. Sharing and processors

Data may be shared with suppliers needed to provide services, such as datacenters, carriers, payment processors, fraud-prevention services, monitoring tools, support systems, professional advisers, or legal authorities where required.

5. Retention

We delete your account data three calendar months after your last service becomes inactive. The clock runs from the end of the last service, not from your last login. You do not need to request deletion. This includes your account profile, contact details, and account-linked provisioning and support records. We do not keep a separate customer profile after deletion.

If applicable law specifically requires preservation of a particular record, such as a tax invoice or a record under a binding preservation order, only that record is kept for the required period and deleted when the obligation ends. This does not extend retention of the rest of the account.

The three-month period is not a server backup or recovery window. Export your files before service ends. Account deletion cannot erase transactions already recorded on a public blockchain.

6. Security

We use reasonable technical and organizational safeguards for account and operational data. Customers remain responsible for securing their own servers, software, credentials, keys, applications, and customer content unless a written managed-service scope states otherwise.

7. Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete, export, restrict, or object to processing of personal data. These rights may be limited by security, abuse, billing, legal, or operational obligations.

8. Contact

Use the contact channel in your service agreement for a privacy request. Include enough information for us to identify the relevant account or service without sending unnecessary sensitive data.